WhenWorks requires Background App Refresh to be enabled in order for it to keep your availability up-to-date on when.works and to create meetings on your device when a booking occurs online. If Background App Refresh is disabled, WhenWorks will not keep your availability up-to-date online, nor will it be able to add new meetings to your calendar when they are booked online.
To enable Background App Refresh:
- Go to the iOS home screen and tap Settings > General > Background App Refresh.
- Enable Background App Refresh for WhenWorks.
Also, it's important that you do not force quit WhenWorks on your iOS device, as that will disable it from running in the background and from receiving push notifications.